Frequently Asked Questions
Custom woodworking & cabinetry handcrafted in Waterford, Connecticut
1. What types of custom woodworking do you offer?
Cascade Pacific Woodworks specializes in one-of one pieces - whether it’s furniture, high-end custom cabinetry, keepsake and shadowboxes, built-ins, and heirloom-quality woodworking for residential and select commercial projects. Whether you're designing a kitchen, media wall, mudroom, or custom bar, our pieces are built to last for life - and tailored just for you.
2. Where are you located and what areas do you serve?
We are based in Waterford, Connecticut, and proudly serve clients within a 50-mile radius, including Mystic, New London, East Lyme, Old Saybrook, Stonington, and surrounding towns in Southeastern Connecticut. Smaller items can be shipped nationwide.
3. Do you offer design consultations?
Yes! Every project starts with a one-on-one design consultation to understand your space, needs, and vision. We’ll take detailed measurements, discuss materials and finishes, and create 3D renderings of your custom design. We request a design retainer that will then be applied to the final invoice of the project.
4. How long does a custom project typically take?
Project timelines vary depending on complexity, materials, and scheduling. Most custom cabinetry and furniture projects take between 8–16 weeks from design approval to delivery. We are currently booking projects for 2026.
5. Can I choose the wood species and finish?
Absolutely. We offer a wide variety of domestic and exotic hardwoods including walnut, cherry, maple, white oak, sapele, and mahogany and dozen of others. You'll also choose your preferred finish—natural, painted, or cerused—to match your space and design style. We do not use stains.
6. What’s the difference between custom and semi-custom cabinetry?
Unlike semi-custom options, our cabinetry is built entirely from scratch to your specifications for function and beauty - down to the exact dimensions, wood type, joinery, and hardware. This means exceptional function, the precise fit, greater design freedom, and lasting craftsmanship that’s tailored to your home.
7. Do you build kitchen cabinets or only furniture?
We do both. We specialize in stand-alone furniture, but kitchens are also a cornerstone of our work. We also craft home offices, libraries, built-in media walls, wine cellars, shadowboxes, standalone pieces, and specialty furniture—all with the same level of care and detail.
8. Do you install the cabinetry or just deliver it?
We provide the cabinets as specified, but leave it to your contractor to install.
9. Can you match existing cabinetry or architectural elements?
Yes. When feasible, we can work with you to match existing woodwork, finishes, and architectural features to ensure that your new piece looks seamless in your home—especially important for historic homes and cohesive renovations.
10. Do you work with interior designers, builders, or architects?
Yes! We regularly collaborate with interior designers, architects, and contractors across New England to integrate our work into larger remodels or new construction projects. Trade inquiries are welcome.
11. Do you offer any showroom or in-person viewing options?
A showroom is currently in development in Waterford, CT. In the meantime, we offer site visits and digital previews of our previous work to help you visualize your project.
12. What makes Cascade Pacific Woodworks different from other woodworking providers?
Each piece is a one-of-one; the only one that exists. We combine old-world craftsmanship with modern precision. Every project is designed and built by our sole master craftsman Tobias Olsen who will become very involved with you, your vision, and the construction of you piece - a level; of personal engagement that is hard to find. With features details like dovetail and mortise and tenon joinery, detailed design, hand-selected hardwoods, and custom design elements—resulting in an artistic piece with delightful functionality.
13. Why don’t you use stains?
For many reasons. The way a stain will take to a certain species of woods or individual boards of wood is unpredictable. It can lead to unpredictable results - such a blotchiness, streaking, highlighting of grains in the wood that leave things looking like blemishes. And once the stain is on, you can’t un-stain it and try again. Secondly, a stained piece is incredibly hard to repair with perfection. To make a spot repair look perfect, the entire piece would have to be completely stripped and re-finished to get a consistent look again. If a client wants a certain look/color/texture/warmth feeling from a piece, then lets just find the species of wood that conveys that naturally. For example - don’t make a piece of furniture out of maple with the intent to stain it to look like walnut - just build the piece out of walnut. That’s why we don’t use stain.